Privacy Policy
RoadReady ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to roadreadyy.com and to orders placed through our store.
Information We Collect
- Contact details — your name, email address, shipping address, billing address and phone number.
- Order information — the items you view, add to cart, and purchase, and your order history.
- Payment information — processed securely by our payment provider. We do not store your full card details.
- Device and usage information — your IP address, browser, device identifiers, and how you interact with our site.
- Communications — the content of messages you send us by email or through our chat widget.
How We Use Your Information
- To process and fulfil your orders, and to arrange shipping and returns.
- To provide customer support and respond to your enquiries.
- To send marketing communications where you have consented. You can unsubscribe at any time using the link in any marketing email.
- To detect and prevent fraud, and to keep our store secure.
- To comply with our legal obligations.
Services We Use
Our store is hosted on Shopify, which processes personal information in order to provide the store to you. You can read the Shopify Consumer Privacy Policy at shopify.com/legal/privacy/app-users.
We also share information with:
- Zendrop — our fulfilment partner, which receives the name and shipping address needed to deliver your order.
- Shopify Inbox — which handles chat messages you send us through our website.
- Meta (Facebook and Instagram) — for advertising and measurement, where you have not opted out.
We share only the information necessary for these services to function. We do not sell your personal information.
Cookies
Our site uses cookies and similar technologies to keep your cart working, remember your preferences, measure site performance, and support advertising. You can control cookies through your browser settings.
Your Rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to correct it, to delete it, or to receive a copy of it. You may also have the right to opt out of the sharing of your personal information for targeted advertising.
To exercise any of these rights, email support@roadreadyy.com. We may need to verify your identity before acting on your request, and we will respond within the timeframe required by applicable law. We will not discriminate against you for exercising these rights.
California residents can also use our Your Privacy Choices page to opt out of the sharing of personal information for targeted advertising.
Data Retention
We keep your personal information for as long as needed to provide our services, meet our legal and accounting obligations, and resolve disputes.
International Transfers
Your personal information may be transferred to, stored in, and processed in countries other than the one you live in, including by our hosting and fulfilment partners.
Children
Our store is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, contact us and we will delete it.
Security
We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this policy from time to time to reflect changes to our practices or for legal reasons. We will post the updated version on this page.
Contact
For any privacy question or request, email support@roadreadyy.com.